Buying you time, saving you money, enhancing your lifestyle

Club Swan’s luxury lifestyle management services built around you

Club Swan gives you back time and money by providing you a team that delivers luxury services and experiences to enhance your lifestyle. We spoil you by sharing our impressive little black book of exotic travel destinations, luxury transport and unique entertainment experiences.

Club Swan gives you 24/7 access to our professional, multi–language concierge team. All requests, large or small, are handled with care and efficiency.

As a Club Swan member, you will benefit from exceptional rates and VIP attention, for multiple products and services, from our network of exclusive partners.

We give you preferential access to unique privileges that money can’t always buy. Be a part of exceptional events or enjoy breath taking encounters with nature.

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Luxury vacations

Let us source and book your luxury vacations, we will help you plan your itinerary and take care of the reservations, while you enjoy your adventures at favorable market rates.

Unforgettable experiences

Gain access to unique and high demand experiences. Attend glamorous red-carpet events, swim with dolphins and turtles, get a private box or VIP tickets for sell-out shows. If you need an adrenaline rush, let us book you a gravity defying spin in a fighter jet, or an exhilarating ride with a professional formula one driver at legendary racetracks across the globe.

Pole position at sporting events

Get the prime seats at major sporting events. Drink champagne in the pits at Formula One races, Enjoy Pink Gin and strawberries in front row seats while Nadal and Federer own the courts of the US Open. If you prefer something more physical, rub shoulders with Royalty while you stomp the divots on the polo fields, or do a round of golf on the fairways of the Hong Kong Golf Club.

Luxury travel

Whether you need a super yacht, private jet or by rail on the Orient-Express, we make it happen. We can arrange VIP car rentals, helicopter transfers or just about any mode of transport you desire. You will also benefit from discounts on business and first-class flights as well as favourable rates on other luxury transport. If you don’t want to be in the driving seat, we will provide you with professional crew.

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More Services

Personal shopping

If you don’t have the time to shop, we can find that designer watch you spotted on a celebrity’s arm, or help you purchase your wardrobe for a night out or an exclusive beach or ski vacation. We can shop for furniture for your new home, co-ordinate designers and hire professional services.

Business and personal event management

If you need to plan an event, whether it’s an exclusive home dinner party or a massive corporate launch, we can do it all for you. Let us give you design ideas for the décor, source the venue and set up the catering. We manage both private and corporate events. All you need to do is arrive.

Health and wellness services

Access fabulous spas and treatment centres when you need a break.

VIP dining

Having trouble getting a table at your favorite restaurant? Access our VIP dining and restaurant booking service to ensure you get the seat with a view. Exclusive reservations for the Chef’s table or your own private dining area. Staying in? get a Michelin Star chef to create a feast in your home.

Preferential event access

Get premium tickets for events, theaters and concerts. Impress your friends with a private box or get up close and personal with your favorite bands and performers. Get a back-stage pass or VIP access to an event and arrive in style with a limousine and chauffer and even a bodyguard if needed.

Relocation services

Moving to a new location? Whether it’s a simple city move or an international relocation, we can help you access the services you will need to ensure your move is stress free.

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FAQ’s

How does the concierge service work?

As a concierge and lifestyle management service, we want to make your life run effortlessly. We use our in-depth knowledge, experience and contacts to source the best products and services for you. We can save you time money and frustration by helping you plan, design or organize virtually any event or activity. Our network has been built over many years so we can give you access to many products and services at exclusively low rates, potentially saving you thousands every year.

How can do I make a request?

Simply contact our concierge through the Club Swan app and desktop portal where you can send a request directly to the team. Alternatively, you can email your request or use the chat service within the app. Please email your request to customersupport@clubswan.com.

How do I get a membership?

There are four different levels of membership available to you including Starter level, Premier, VIP and Chairman memberships. To see the different levels, click here.

What services do members use most often?

We accommodate a large variety of requests, from sourcing a puppy for a child’s birthday to hiring a Super Yacht for trip in the Mediterranean. Private jets, business class flights and vacation/hotel bookings are high on the list of most used services. There are very few requests that we can’t fulfil, so we welcome them all.