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Club Swan Contact Form

Our customer support team will help you get the most out of your Club Swan membership. Multi-lingual support team is available upon request. Please complete the form below and a member of our team will reply to you shortly.

  • Please use the same email address that is registered on your account.
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How do I become a Club Swan Member?
To become a Club Swan member, you need to open an account. The process is very quick and easy. You can register online with your computer or download the app from App or Play Stores.
How do I change or update the information registered in my account?
You can update your email address and phone number in the account yourself. If you need to amend other personal details, including your residential address, you will need to contact our Customer Support team who will take you through the process. You can contact the customer support team in the form above or email them at
Can I open multiple Club Swan accounts?
Users are not permitted to hold multiple accounts under one name. Family members or friends can obtain a membership in their own name. Take advantage of the refer-a-friend program offered by Club Swan to earn rewards for every new member you refer. To find out more visit the rewards page.
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